Some founders speak in frameworks. Ali Zaydan speaks in decisions.
His path has moved through Lebanon, the UAE, multinational companies and now entrepreneurship in Canada. Each environment changed something different: his ambition, his relationship with risk and his view of what opportunity can look like.
Today, as Co-Founder and CEO of Drivisa, Ali is applying those lessons to an industry still shaped by legacy processes, manual coordination and long-established ways of working.
His perspective is direct. Discipline matters. Customers matter. Growth exposes weaknesses. Technology should remove friction. And sometimes, the business simply needs to sell.
For this RÄNDĀ VO͞O Business Intelligence Builder Profile, Ali shares what he has learned about building, leading and making decisions while Drivisa grows.
01Ambition, Risk and the Builder Path
Ali connects different stages of his life with different parts of his entrepreneurial mindset.
Lebanon shaped ambition.
For Ali, economic mobility was not abstract. His family circumstances created urgency and a determination to build something different.
The UAE changed his relationship with risk. As his income and financial position improved, he became less conservative and increasingly comfortable making larger decisions.
Canada expanded the opportunity.
In Ali’s words:
“Ambition is for sure Canada!”
He sees Canada as a market where innovation, hard work and boldness can still create meaningful opportunity — even if the results take time.
His years working inside multinational organizations also left him with one operating habit he still considers essential: discipline.
Ali describes protecting the first hours of his morning before the rest of the team begins work, allowing him to get ahead of clients, priorities and competition.
But entrepreneurship required him to unlearn something too: the expectation that outcomes can always be predicted.
Large organizations operate with established brands, historical data and decades of institutional knowledge. A startup does not.
Something that failed last year may work today.
Ali’s lesson is simple: keep going.
"A candid conversation with Drivisa Co-Founder & CEO Ali Zaydan on ambition, customer trust, innovation, scaling a business and building with speed."
02Don’t Digitize the Old Way. Redesign It.
The opportunity behind Drivisa began with something less glamorous than technology:
Pen and paper. Brick and mortar. Waiting.
Ali saw students and instructors spending unnecessary time dealing with paperwork, phone calls, scheduling and coordination.
Drivisa was built around reducing that friction.
But Ali makes an important distinction between digitization and innovation.
Putting an existing process online does not necessarily mean the experience has been redesigned.
Technology can improve a process. Innovation may remove parts of that process altogether.
That distinction also shapes how Ali thinks about what founders are actually building.
“Remember what you sell.”
Drivisa may be a technology platform, but Ali is quick to point out that its core business remains driver education.
Technology is the infrastructure.
The customer problem is the business.

03Trust Is Earned One Customer at a Time
For a young company without decades of brand recognition, Ali believes trust must be earned through experience.
“Trust is earned.”
His approach is practical: reduce barriers, get the product into customers’ hands and allow people to experience the value directly.
Early-stage companies may have large ambitions and ambitious valuations, but customers still need a reason to believe.
Ali’s view is to earn that confidence one customer at a time.
Customer feedback also matters — but not all feedback carries equal weight.
The signals Ali watches most closely are the ones that repeat across customers.
The market creates constant noise. Repeated customer behaviour creates information.
04Growth Exposes the Business
Growth is usually celebrated from the outside.
Inside a company, it has another effect: it reveals what is not working.
Ali does not necessarily see that as a problem.
“Discovering weaknesses through scale and volume is THE MOST beautiful thing.”
Why?
Because it means customers are buying.
As Drivisa has grown, scale has exposed areas where outside systems, manual processes and third parties can slow the business down.
Where possible, the team has responded by building more capability internally rather than continuing to depend on systems that cannot move at the speed the company requires.
Ali’s leadership style is similarly direct.
Drivisa remains a small team. Decisions are discussed together, but the company has established one overriding priority:
Growth.
Ali is also candid about earning credibility as a founder.
Rather than waiting for everyone to view the team as established leaders, his current approach is to allow the company’s numbers and growth to build that credibility.
That directness extends to difficult people decisions. Ali describes letting employees go when repeated lateness, missed follow-ups or conflicting priorities make them the wrong fit for the business.
05Speed, AI and What Comes Next
Ali believes speed starts with understanding the market and knowing the assets already available to the business.
Drivisa’s ambition is substantial: continue replicating the growth achieved during the previous two years while limiting unnecessary investment.
That philosophy also influences the company’s approach to outside capital.
If the business can continue growing without taking money before it needs it, Ali sees value in maintaining that flexibility.
His approach to AI is similarly practical.
Repetitive work should increasingly be automated.
Analysis can become faster.
Routine processes can become more efficient.
But consequential decisions still need people.
Ali’s distinction is straightforward: technology can help prepare the information. Human judgment should remain responsible for the big calls.
Looking ahead, his ambition for Drivisa is to become a household name across demographics and across North America.
His priorities remain speed, happy customers and putting energy into growth rather than endlessly refining the product.
And while the product will continue improving, Ali does not believe perfection should come before commercial traction.
“The product can always be better, but what’s a million-dollar product that doesn’t sell? Sales, sales, sales.”
IN HIS OWN WORDS
Four questions that reveal how Ali thinks about building
Four moments from our conversation that offer a closer look at the experiences, instincts and operating principles behind Drivisa.
01Ambition, Risk & Opportunity
Your path has crossed Lebanon, the UAE, global companies and entrepreneurship in Canada. Which experiences most changed the way you think about opportunity, risk and ambition?
When it comes to ambition, it was for sure Lebanon. Refusing to come and stay in the lower economic class was my only option. My family couldn’t afford us staying poor.
Risk was definitely the UAE. Through my work and income there, I went from poor to lower to middle class, which helped me to take more risks and not be as conservative, as I had bigger cash flow.
Ambition is for sure Canada!
The amount of opportunities in the market and in this country is unheard of! If you innovate and work hard in ANY industry, and you are bold enough, success is a must! It might take some time, but you see it within a year or two.
02What Innovation Actually Means
What is the difference between putting an old process online and genuinely redesigning the experience?
Innovators question everything. Redesigning a process and putting it online is different than innovating it through digitization. Technology helps all processes, but throughout the process of innovating, many things can be eliminated.
I also believe other founders, when they put out a new product, while falling in love with it, forget what they actually do.
Drivisa is a platform, yes, but our core is a driving school. Nestle is the biggest CPG company in the world, but away from LinkedIn, they sell coffee and chocolate.
Remember what you sell.
03Earning Trust Before the Brand Is Established
How do you build trust into a young company when customers may know very little about it?
Trust is earned.
Especially with no repeat customers buying the same thing, like in our case. I guess waiving high costs and encouraging trials is key.
Yes, your idea and startup can be worth Billions (in the future), but for now, go to the street, let people try you for free. Earn the trust, one customer at a time.
04What Scale Reveals
Growth is usually celebrated from the outside. What has scale taught you about the weaknesses inside a business?
Discovering weaknesses through scale and volume is THE MOST beautiful thing.
It means your product is selling at scale 😊 The hardest thing to work with is third parties, like entities we need to make changes with. Many of them are old school, stuck in pen and paper, maybe emails. Everything is manual and takes time.
We decided (wherever we can) to create in-house solutions and not to rely on them anymore.
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